Term and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of our website and mobile application (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use the Service.

1. Use of the Service

  • You must be at least 18 years old to use the Service.
  • You are responsible for creating a user account and maintaining the confidentiality of your account information.
  • You agree to use the Service only for lawful purposes.
  • You agree not to use the Service in any way that could damage, disable, overburden, or impair our servers or networks.
  • You agree not to attempt to gain unauthorized access to the Service or any related systems or networks.

2. Booking and Payment

  • You can book rides through the Service by specifying your pickup and drop-off locations.
  • Fares are displayed in the app before booking and are based on distance, time, and other factors.
  • You can choose from various payment methods, but we do not store your credit card details.
  • You are responsible for paying for all rides booked through your account.

3. Cancellations

  • You may cancel a ride before a driver is assigned without penalty.
  • If you cancel a ride after a driver is assigned, you may be charged a cancellation fee.

4. Driver Conduct

  • We expect our drivers to be professional, courteous, and safe.
  • We reserve the right to deactivate any driver who violates our terms or who receives negative feedback from users.

5. User Conduct

  • You are expected to be respectful and courteous to our drivers.
  • We reserve the right to deactivate your account if you violate our terms or engage in disruptive or abusive behavior.

6. Disclaimers

  • We make no warranties, express or implied, about the Service or the availability or accuracy of information provided through the Service.
  • We are not responsible for the actions or omissions of our drivers.
  • You use the Service at your own risk.

7. Limitation of Liability

  • We shall not be liable for any damages arising out of or related to your use of the Service.
  • This includes, but is not limited to, direct, indirect, incidental, consequential, and punitive damages.

8. Indemnification

  • You agree to indemnify and hold harmless GOJO Edinburgh, its officers, directors, employees, agents, and affiliates from and against any and all claims, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) arising out of or related to your use of the Service.

9. Termination

  • We may terminate your access to the Service at any time for any reason.
  • You may terminate your use of the Service at any time.

10. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of  Edinburgh

11. Dispute Resolution

  • Any dispute arising out of or relating to these Terms shall be resolved by the courts of Edinburgh.

12. Entire Agreement

  • These Terms constitute the entire agreement between you and GOJO Edinburgh regarding your use of the Service.

13. Updates to Terms

  • We may update these Terms at any time by posting a new version on this page.
  • You are responsible for checking these Terms periodically for any updates.

Contact Us

If you have any questions about these Terms, please contact us: